Frequently Asked Questions
Do I need a referral?
By law you do NOT need a referral for our services, yet some insurers/plans require it. We are happy to work through this with you.
Do you treat veterans?
Yes! We are a VA Choice provider. We can work with your primary VA provider on referral details.
How long before my wound heals?
All patients and therefore all wounds are different. Typically, wound healing is a slow process and likely averages 2-3 months. Some are 1-2 visits and some of the larger, more difficult wounds, can take 6 months or more.
How long does each treatment session take?
Each treatment session is dependent upon wound complexity; however, a typical session would be 30-45 minutes.
How often do I have to come here?
We pride ourselves on personal, individualized treatment so each case will be different. However, one of the keys to our success is frequent treatment and oversight. Most often our patients come in 3x/week.
What kind of wounds do you see? Do you see more than just leg wounds?
We see all wounds… ALL WOUNDS! ☺ Any body part, any type.
What makes ETI different from other clinics?
Our personal service. You will never feel like a “number” at ETI. We pride ourselves on developing strong relationships with our patients. It is our pleasure to get to know you and we would love the opportunity to help you achieve success. Additionally, our treatment techniques are scientifically based, cost effective, and highly successful. Our frequency of care and oversight allows us to develop and implement a customized treatment plan for you.
When should I come and see you?
Now. Many of our patients express how they wish they would’ve come to see us sooner or wish they would’ve known of us sooner.
Will my insurance cover this?
Most likely. We are in network with most major insurance providers, yet it never hurts to call your carrier ahead of time and discuss. We are considered a Physical Therapy service with wound care specialty. If you have questions please call us at 715.736.4384.
Will the treatment hurt?
Some wounds are more painful than others. There can be pain with debridement, yet we will work closely with you to ensure your comfort. Topical numbing agents can be used to assist and we can always reduce the treatment intensity accordingly.